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Privacy Policy

Our commitment to protecting your personal data privacy and security

Last updated: November 3, 2025

Introduction

The Information and Communication Technology Education Study Program (PTIK), Faculty of Engineering, Universitas Negeri Manado, is committed to protecting the privacy and security of personal data of visitors, students, lecturers, and other stakeholders.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information We Collect

Types of personal data we collect through the website

Information You Provide

  • Contact Data: Name, email, and phone number when filling contact or registration forms
  • Survey Data: Responses and feedback you submit in monitoring and evaluation surveys
  • Testimonial Data: Name, photo, and testimonials you submit
  • Academic Data: Information related to academic activities such as student works and achievements

Automatically Collected Information

  • Technical Data: IP address, browser type, operating system, and device used
  • Navigation Data: Visited pages, visit times, and referral sources
  • Cookies: Stored data used to improve user experience

2. How We Use Information

Purposes of using personal data we collect

We use collected information for the following purposes:

Service Delivery Manage and provide academic information services, news, announcements, and website content
Communication Respond to inquiries, provide information, and send important notifications
Monitoring & Evaluation Collect feedback through surveys to improve study program quality
Analysis & Improvement Analyze website usage to improve user experience and content
Security Prevent misuse, fraud, and other illegal activities
Legal Compliance Fulfill applicable legal and regulatory obligations

3. Personal Data Protection

Security measures we implement

We implement various technical and organizational security measures to protect your personal data:

Data Encryption

Use HTTPS/SSL protocols to encrypt transmitted data

Access Control

Restrict data access only to authorized personnel

Secure Storage

Store data on protected servers with firewall and routine backup

Regular Updates

Update security systems regularly to prevent threats

4. Information Sharing

Conditions under which we may share your data

We do not sell or rent your personal data to third parties. However, we may share information under the following conditions:

  • With Consent: When you provide explicit permission to share information
  • Service Providers: With third-party vendors supporting website operations (hosting, analytics)
  • Legal Obligations: When required by law or to protect rights and safety
  • Related Institutions: With Universitas Negeri Manado and Faculty of Engineering for academic purposes

5. Cookies and Tracking Technologies

How cookies are used and managed

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Analyze traffic and usage patterns with Google Analytics

How to Manage Cookies: You can configure your browser to reject cookies or notify you when cookies are sent. However, some website features may not function optimally without cookies.

6. Your Rights

Your rights regarding personal data

You have the following rights regarding your personal data:

Right of Access

Request a copy of personal data we hold about you

Right to Rectification

Request updates or correction of inaccurate data

Right to Erasure

Request deletion of your personal data under certain conditions

Right to Restriction

Request restriction of your data processing

Right to Object

Object to data processing for specific purposes

7. Data Retention

How long we keep your data

We retain your personal data as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Retention Period:

  • Academic Data: During study period and 5 years after graduation
  • Survey Data: 3 years for analysis and reporting purposes
  • Website Data: According to usage purpose or until you request deletion

8. Policy Changes

How we communicate policy updates

We may update this Privacy Policy from time to time to reflect changes in our information practices. Material changes will be announced through:

  • Notification on the website homepage
  • Email to registered users (if applicable)
  • Updated "Last updated" date at the top of this page

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or want to exercise your rights regarding personal data, please contact us:

PTIK Study Program

Faculty of Engineering, Universitas Negeri Manado

Tonsaru, South Tondano, Minahasa Regency, North Sulawesi 95618

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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